Please read this Privacy Notice to understand how we may collect, use and protect your personal data. The OneMile.Run is made up of different legal entities - this Privacy Notice is issued on behalf of the OneMile.Run and when we refer to "OneMile.Run", "we", "us" or "our", we mean the relevant company in the OneMile.Run responsible for processing your personal data. In particular:
(i) THEORIST LTD, incorporated in the United Kingdom, with registered office at London, United Kingdom, is the data controller and responsible for sales and post-sale activities carried out in the European Union and United Kingdom through the website at www.onemile.run.
(ii) Shopify, is the joint data controller and responsible for the website at www.onemile.run. Please visit https://www.shopify.com.
This website is not intended for children. Protecting the safety and privacy of children is very important to us and we will not knowingly collect or use personal data relating to children.
→What kind of Personal Data Do We Collect
Personal data, or personal information, means information about an individual from which that person can be identified. It does not include data which has been anonymised so that an individual cannot be identified.
→What happens if you don't provide your Personal Data
Providing your personal data to us is voluntary. However, we will need certain personal data to process purchases you make through the website (in particular, your name, email, billing address and delivery address) or to respond to communications you send to us.
→How We Use Your Personal Data
We only use or "process" your personal data where permitted by law. In most cases, we rely on one of the following legal grounds for processing personal data:
processing is necessary to perform a contract with you or take steps that you have requested in order to enter into a contract (for example, the contract for the sale and purchase of products);
processing is necessary for us to comply with a legal obligation (for example, fraud prevention);
processing is necessary for the purposes of our legitimate interests, and our interests are not overridden by your interests, fundamental rights or freedoms; or your consent, in connection with certain marketing activities your consent, in connection with profiling (this is where we analyse your preferences in-store or whilst on the website), for example, in relation to purchased products, viewed products, stores where purchases were made, in order to provide personalised offers that are in line with your interests.
→Marketing and profiling
We will only send you marketing communications with your consent and we will respect any contact preferences you select (text message, email, telephone and/or mail). These communications include news, information and updates about our products and services, offers, gifts, promotions, special events, projects OneMile.Run is supporting and other communications that we think may be of interest to you.
→Who We Share Your Personal Data With
In connection with the activities set out above, we may disclose your personal data to:
(i) service providers who provide our business with support services, IT services, customer care support, logistics or courier services as data processors, including:
a. Shopify (https://www.shopify.com) who manage purchases through the website on our behalf (including billing and/or invoicing activities);
b. G SUITE who provide certain cloud computing services;
(ii) service providers who are involved in our marketing activity, such as media agencies working for us.
We may also share personal data with third parties in connection with a potential or actual sale of our business or assets and, where relevant, we will respond to requests for personal data where required to do so by law, or when we believe that disclosure is necessary to protect our legal rights and/or comply with a judicial proceeding, court order, request from a regulator or any other legal process served on us.
→Third Party Website Links
→How your personal data are processed and protected
Your personal data may be processed, either electronically or in hard copy form. We have a range of security measures in place to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. For example, purchases you make through the website are protected by SSL encryption.
We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where appropriate.
However, no data transmission over the Internet or data storage system can be guaranteed to be 100 percent secure, so please do not send us information you consider confidential via e-mail. It is your personal responsibility to protect your log in details and password for the website.
How long do we keep your personal data
We retain your personal data to comply with a legal obligation and to perform a contract to which you are a party only for as long as we need it to fulfil the purposes we collected it for and/or for legal, tax, accounting or reporting requirements in any case not exceeding 10 years after termination of the contract. After that time, your data will be destroyed or rendered unusable or made anonymous.
Your personal data collected for marketing and profiling purposes may be kept for a period of 7 years from your last interaction with us (for example, a purchase, clicking a link in a newsletter or making changes to your website account), after which your personal data will be deleted or anonymised. We may retain your personal data for a longer period in the event of a complaint or if we reasonably believe there is a prospect of a complaint or litigation.
We may continue to use anonymised data aggregated with other data.
You have a number of rights in relation to your personal data including the right:
to be informed about how we use your personal data (as we have explained in this Privacy Notice);
to request access to and receive a copy of the personal data we hold about you (this is also known as a "data subject access request");
to request that we correct any inaccuracies in your personal data;
to request that we delete your personal data or restrict processing of your personal data;
in certain circumstances, to move, copy or transfer personal information you have provided to us (this is also known as the right to data portability);
If you have any questions or would like to exercise any of your rights under this Privacy Notice, please contact us or Shopify.
Please note that to protect the confidentiality of your information, we may request proof of your identity before proceeding with any request you make in connection with this Privacy Notice.
→Changes to this Privacy Notice
We keep this Privacy Notice under review and occasionally will update this Privacy Notice, for example, if we change the way we use your personal data or if there are new legal or technical requirements. We will post the updated Privacy Notice on the website so please review this page regularly.
→What is a cookie
A cookie is a small text file that stores information on the browser of the device you use to access our website (your computer, tablet or phone). These cookies are issued by OneMile.Run and/or third parties.
→What cookies do we use
Cookies issued by OneMile.Run (or our service providers) are mainly related to the operation of the website. You can manage which types of cookies may be saved on your device by clicking on the Cookies Settings button below or through your web browser settings. However, your experience of some parts of the website may be affected by changes to your cookie settings. For example, you will not be able to complete a purchase if your browser setting blocks all cookies.
To manage cookies, please visit https://www.shopify.com.
Terms & Conditions
This page (together with the documents referred to on it) tells you the terms and conditions on which we supply any of the products (“Products”) listed on our website www.onemile.run (“our site” or “Website”) to you. Please read these terms and conditions (“General Conditions of Sale”) carefully before ordering any products from our site. You should understand that by ordering any of our Products, you agree to be bound by these General Conditions of Sale.
By placing your order, you accept these general conditions of sale. Please understand that if you refuse to accept these General Conditions of Sale, you will not be able to order any Products from our site. Once you will accept the following General Conditions of Sale, you will be defined hereinafter also as “Clients” or “Client” or “you”.
General conditions of sale
1. Information about us
www.onemile.run is a site owned and operated by THEOIRST LTD. with registered office at London, United Kingdom, fiscal number and company registration number 10003987, VAT number GB277554856.
2. Your status
By placing an order through our site, you warrant that:
(a) You are legally capable of entering into binding contracts;
(b) You are at least 18 years old;
(c) You are purchasing the Products for your own personal and non-business use; and
3. Execution of the contract
The price and essential characteristics of each Product (along with the relevant Product codes) are displayed on our site.
In order submit an order, you could purchase as a guest or as registered user on the website www.onemile.run.
Sending of the order constitutes an offer to purchase the selected Product, regulated under these General Conditions of Sale and binding for the Client (with no prejudice to the withdrawal right under Article 9). Submitting the order proposal by the Client implies the obligation of the latter to pay the price of the ordered Product(s).
Any error/change in data entered by the Client in the order proposal may be validated by the latter, following the process described on our site, before submitting the order proposal (by way of example: Client may change the quantity of Products that intend to purchase by adding or removing one or more Products from its “Shopping Bag”).
An order proposal may be refused by OneMile.Run even after Order Confirmation (provided that no consideration shall be due by the Client to OneMile.Run, with the sole exception of those sums mentioned under clause 11 below, if any) within 30 days at its sole discretion, by way of example but without limitation
i. the Products are not available (with no prejudice to the provision set out under clause 3.11, 4.2, 4.3); or
ii. a reported, or suspected, fraudulent or illegal activities, including suspected purchases for commercial purposes;
iii. the Client has not fulfilled his/her obligations deriving from a prior contract executed with OneMile.Run.
The contract will relate only to those Products whose dispatch or supply we have confirmed in the Order Confirmation.
Without prejudice to what set forth in clause 3.8, the contract between OneMile.Run and the Client is executed upon receipt by the Client of the acceptance by OneMile.Run of the order proposal sent through the process set out on our site through the Order Confirmation.
Despite the Order Confirmation, in case of unavailability of one or more of the ordered Products, the Client will receive an e-mail duly informing him about the unavailability of the Products. In this case, the order proposal will be cancelled or partially accepted just in relation to the available Products. In case of partial acceptance, the Client shall pay (or shall be charged, in case of payment through the credit card) only the price of the available Products.
The Order Confirmation will include a summary of the essential characteristics of the purchased Products, a detailed indication of the price and modalities of payment, information on the conditions and methods to exercise the right of withdrawal (including information on the exclusion of the right of withdrawal for personalised Products), information on delivery charges, the address to which complaints may be addressed, information on support services and on existing commercial terms and a copy of these General Conditions of Sale.
4. Availability and product’s information
Information on Products (along with the relevant Product codes) and relevant prices are available on our site.
The Products available on our site are a selection of items normally available in stores; however, OneMile.Run does not provide any warranty to the Client relating to the availability in the stores of the Products available on the Website. Furthermore, we do not guarantee that any of the Products shown on our site will be in stock. Pictures of the Products displayed on our site may not correspond entirely to their actual appearance; the Client shall therefore rely exclusively on the description of the Products and their characteristics as mentioned in our site.
OneMile.Run reserves the right at any time to limit quantities and/or type of Products available on the Website. The style, models and colors of the Products described may be changed without notice. During the purchasing process, an automatic response will inform the Client if the order cannot be processed due to the unavailability of the ordered Product; OneMile.Run is not liable towards the Client in case of unavailability of the Product.
The maximum number of pieces for each Product included by the Client in the order proposal is five pieces for SKU and twenty-five pieces for each Purchase Order.
In no case OneMile.Run shall be liable for errors occurred due to failure of the Client’s connection to the Website. Furthermore, OneMile.Run will not take any responsibility in regard to the Client under the following circumstances, regardless of the reason for the damages, the cause, the nature of the damages, or the results:
(a) any damages caused by the suspension or stoppage of the operation of our site
(b) any damages resulting from a third party hacking our site and changing the information that it provides.
5. Transport and delivery
Your order will be fulfilled by the delivery date set out in the Order Confirmation or, if no delivery date is specified, then within a reasonable time as of the date of the Order Confirmation, unless there are exceptional circumstances. The delivery date will be arranged by us in accordance with our operators in the area of the delivery and will vary based on the delivery address, type of Products and other relevant factors. Products shall be delivered to the address indicated by the Client in the order proposal. It shall not deliver to:
(a) PO boxes.
(b) lodging facilities such as hotels or inns, public facilities, airports and ports;
(c) entities or individuals which provide products forwarding services to overseas; or
(d) any other locations where OneMile.Run reasonably determines that the address of the customer is unknown.
For each order, upon Client’s request, OneMile.Run could invoice the price of Products by email to the Client, pursuant to the applicable laws and regulations. The invoice will be based upon the information provided by the Client at the time of the order. No alterations to the invoice are possible after the invoice has been issued.
Delivery charges shall be borne by the Client and are indicated separately on the order form.
The purchased Product shall be delivered by a courier service selected by OneMile.Run (hereinafter “Courier”); the purchased Products will be delivered on working days (thus excluding Saturdays, Sundays and local or national holidays) within a maximum of 50 (fifty) days from the date of the Order Confirmation (except that a force majeure event or unforeseeable circumstance occurs). In case of failure to comply with such term, the Client shall be entitled to repudiate the contract and OneMile.Run shall, without undue delay, reimburse all sums paid under the contract.
At the time of delivery of the Products by the Courier, the Client (or a nominated representative) is required to verify:
(a) that the addressee indicated on the delivery note is correct; and
(b) that the packaging and its seals are intact, undamaged, not wet or altered in any manner.
Any damages to the packaging and/or the Product(s), or discrepancies in the addressee references or documentation must be immediately indicated in writing to the Courier’s delivery note. Except to the extent permitted under applicable laws, once the Courier’s document has been signed and no objection has been raised by the Client, the Client may not make any objection to the exterior characteristics of the delivered parcel provided that the Client is entitled to subsequently raise objections in relation to the any other features related to the Product(s) in accordance with the conditions set forth under clause 9 below.
6. Shipping confirmation
OneMile.Run or the Courier, will send to the Client a shipping confirmation via e-mail once the Products are dispatched.
7. Risk and title
The risk of loss of or damage to the Products shall pass to the Client when the Client (or a third party indicated by the Client and other than the carrier) has acquired the physical possession of the Product.
Ownership of the Product(s) will only pass to you when we receive full payment of all sums due in respect of the Product(s), including delivery charges.
8. Consumer rights
In addition to right granted under clause 9, you may cancel a contract for a Product at any time within thirty calendar days for Products purchased at full price and within fifteen calendar days for discounted Products, beginning on the day after you received the relevant Products (the Cancellation Period). In this case, you will receive a full refund of the price paid for the Products in accordance with our refunds policy (set out in clause 10 below). To cancel a contract, you must inform us in writing within the Cancellation Period.
Without prejudice to right granted in clause 9, the right of withdrawal provided in clause 8.1 does not apply for personalised Product, such as, for example, those with the Client’s initials engraved on the Product.
9. Lack of conformity
If a Product sold by OneMile.Run has manufacturing defects or in any case of alleged lack of conformity of Products sold by OneMile.Run, you must notify us of the defect using the following page: www.onemile.run/contact
The legal guarantees established by Articles 129, 130 and 132 of the Consumer Code as defined below, apply to the sale of the Products. Under these Articles, you have the right, free of charge, to get the Product repaired (or replaced) within the limits provided by the law, or, in case of failure of one of the remedies above (according to Article 130, para 7, of the Consumers Code), to have an appropriate reduction in the price of the Products, or the contract cancelled. You lose these rights if you fail to notify OneMile.Run of the lack of conformity within 2 (two) months from the date on which you detected such lack of conformity. In any event, actions intended to assert a lack of conformity not maliciously concealed by OneMile.Run shall automatically lapse 26 (twenty-six) months after the delivery of the Products. Delivery costs for returning the Product to be repaired or replaced under this clause, shall be borne by OneMile.Run, as well as any costs related to the delivery to you of the repaired or replacing Product.
10. Our refunds policy
If you would like to return a Product to us, please read the guidelines on the Shipping & Returns page.
If you cancel the contract between us pursuant to clause 8 and return a Product to us according to clause 10.1 above, we will process the refund due to you as soon as possible and, in any case, within 2 months of the day you have given notice of your cancellation. In this case, we will refund the price of the Product in full (excluding the cost of sending the item to you and the cost incurred by you in returning the item to us).
The refund policy provided in clause 10.1 shall not apply to Products set forth in clause 8.2 above.
If you return the Product pursuant to clause 10.1 above because you claim that the Product is defective according to clause 9, we will examine the returned Product and will notify you of your refund via e-mail within a reasonable period of time. We will usually process the refund due to you as soon as possible and, in any case, within 2 months of the day we confirmed to you via e-mail that you were entitled to a refund for the defective Product. Product returned by you because of a defect will be refunded in full, including a refund of the delivery charges for sending the item to you and the cost incurred by you in returning the item to us. The cost of sending the item to you in first instance, will be refunded to you only in case such Product was not included in a multiple order.
It should be understood that in both the cases described in clauses 8.1, 10.1 and 10.2 above, you must also return any related Products to us immediately, in the same condition in which you received them. You have a legal obligation to take reasonable care of the Products while they are in your possession. We may have a right of action against you for compensation and no refund will be granted:
(a) if there is evidence that the Products have been already used (creases, damage, odours)
(b) if the Products were originally purchased from 3rd parties
(c) if the Products do not have their attached tags
(d) if part of the Products or accessories, are missing
(e) if packing materials are missing
(f) if the statement of delivery enclosed when sending the Products is not also returned.
We will usually refund any money received from you by deposit on the same credit card use by you for the purpose of purchasing Products. Furthermore, in case of payment made through Paypal account, the refund will be executed by OneMile.Run directly on Paypal account of the Client. In case is not possible to refund the money as per previous paragraph, the refund will be executed by OneMile.Run by bank transfer.
11. Price and payment
The price of any Products will be as quoted on our site from time to time, except in cases of obvious error. Our site works in good faith to display accurate Product information at all times.
Delivery costs shall be added to the price of the Products and are indicated separately on the Shopping Bag or order form.
Prices are liable to change at any time, but changes will not affect orders in respect of which we have already sent you an Order Confirmation.
Our site contains a number of Products and it is always possible that, despite our best efforts, some of the Products listed on our site may be incorrectly priced. We will normally verify prices as part of our dispatch procedures so that, where a Product’s correct price is less than our stated price, we will charge the lower amount when dispatching the Product. If a Product’s correct price is higher than the price stated on our site, we will normally, at our discretion, either contact you for instructions before dispatching the Product or reject your order and notify you of such rejection.
We are under no obligation to provide the Product to you at the incorrect (lower) price, even after we have sent you an Order Confirmation, if the pricing error is obvious and unmistakeable and could have reasonably been recognised by you as a mis-pricing.
Payment of the price of the Products included in the order proposal and the relevant delivery charges shall be paid by the Client by credit card, PayPal or by bank transfer. For credit card payments, the transaction shall abide by any separate contractual conditions between the Client and the credit card company.
OneMile.Run accepts payments by Stripe made with the following credit cards: American Express, China UnionPay (CUP), Discover & Diners, Japan Credit Bureau (JCB), Mastercard, Visa.
The transactions will be debited from the Client’s credit card only after:
(a) the credit card data has been verified;
(b) the authorisation to debit the card has been received from the issuer of the card used by the Client, and
(c) the availability of the Product has been confirmed by OneMile.Run.
In the case of a dispute occurring between the Client and the credit card company, lender etc. in regard to fees or any other obligations related to the Client’s payments to our site, the Client and the concerned third party shall resolve the issue between themselves.
No debit shall be made at the moment of transmission of the order proposal, with the exception of the temporary charge necessary to check the credit card’s validity, if any. It is understood that once the order is executed, the said temporary charge will be cancelled and replaced just by the amount due by the Client. Moreover, also in case the order is cancelled this temporary charge will be definitely cancelled as well.
In the event that, for any reason, it is impossible to debit the amount due by the Client within the due deadline, the contract will not be executed, and the order will be cancelled.
12. Written communications
Applicable laws require that some of the information or communications we send to you should be in writing. When using our site, you accept that communication with us will be mainly electronic. We will contact you by e-mail or provide you with information by posting notices on our website. For contractual purposes, you agree to this electronic means of communication and you acknowledge that all contracts, notices, information and other communications that we provide to you electronically comply with any legal requirement that such communications be in writing. This condition does not affect your statutory rights.
All notices given by you to us must be given to the following way: www.onemile.run/contact.
We may give notice to you at either the e-mail or postal address you provide to us when placing an order, or in any of the ways specified in clause 13 above. OneMile.Run will reply to you as soon as possible using its best and reasonable efforts. In proving the service of any notice, it will be sufficient to prove, in the case of a letter, that such letter was properly addressed, stamped and placed in the post and, in the case of an e-mail, that such e-mail was sent to the specified e-mail address of the addressee.
14. Transfer of rights and obligations
The contract between you and us is binding on you and us and on our respective successors and assigns.
You may not transfer, assign, charge or otherwise dispose of a contract, or any of your rights or obligations arising under it, without our prior written consent.
We may transfer, assign, charge, sub-contract or otherwise dispose of a contract, or any of our rights or obligations arising under it, at any time during the term of the contract.
15. Events outside our control
We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under a contract that is caused by events outside our reasonable control (Force Majeure Event).
A Force Majeure Event includes any act, event, non-happening, omission or accident beyond our reasonable control and includes in particular (without limitation) the following:
(a) Strikes, lock-outs or other industrial action.
(b) Civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation for war.
(c) Fire, explosion, storm, flood, earthquake, subsidence, epidemic, pandemic or other natural disaster.
(d) Impossibility of the use of railways, shipping, aircraft, motor transport or other means of public or private transport.
(e) Impossibility of the use of public or private telecommunications networks.
(f) The acts, decrees, legislation, regulations or restrictions of any government.
Our performance under any contract is deemed to be suspended for the period that the Force Majeure Event continues, and we will have an extension of time for performance for the duration of that period. We will use our reasonable endeavours to bring the Force Majeure Event to a close or to find a solution by which our obligations under the contract may be performed despite the Force Majeure Event.
If we fail, at any time during the term of a contract, to insist upon strict performance of any of your obligations under the contract or any of these General Conditions of Sale, or if we fail to exercise any of the rights or remedies to which we are entitled under the contract, this shall not constitute a waiver of such rights or remedies and shall not relieve you from compliance with such obligations.
A waiver by us of any default shall not constitute a waiver of any subsequent default.
No waiver by us of any of these General Conditions of Sale shall be effective unless it is expressly stated to be a waiver and is communicated to you in writing in accordance with clauses 12 and 13.
If any of these General Conditions of Sale or any provisions of a contract are determined by any competent authority to be invalid, unlawful or unenforceable to any extent, such term, condition or provision will to that extent be severed from the remaining terms, conditions and provisions which will continue to be valid to the fullest extent permitted by law.
18. Entire agreement
These General Conditions of Sale and any document expressly referred to in them represent the entire agreement between us in relation to the subject matter of any contract and supersede any prior agreement, understanding or arrangement between us, whether oral or in writing.
We each acknowledge that, in entering into a contract, neither of us has relied on any representation, undertaking or promise given by the other or be implied from anything said or written in negotiations between us prior to such contract except as expressly stated in these General Conditions of Sale.
Neither of us shall have any remedy in respect of any untrue statement made by the other, whether orally or in writing, prior to the date of any contract (unless such untrue statement was made fraudulently) and the other party´s only remedy shall be for breach of contract as provided in these General Conditions of Sale.
19. Our right to vary these general conditions of sale
We have the right to revise and amend these General Conditions of Sale from time to time to reflect changes in market conditions affecting our business, changes in technology, changes in payment methods, changes in relevant laws and regulatory requirements and changes in our system's capabilities.
You will be subject to the policies and General Conditions of Sale in force at the time that you order Products from us, unless any change to those policies or these General Conditions of Sale is required to be made by law or governmental authority (in which case it will apply to orders previously placed by you), or if we notify you of the change to those policies or these General Conditions of Sale before we send you the shipping confirmation (in which case we have the right to assume that you have accepted the change to the General Conditions of Sale, unless you notify us to the contrary within seven working days of receipt by you of the Products).
20. Copyright and trademark
All rights pertaining to the content on our site (text, images, video, voices, programs etc.) belong to THEORIST LTD. None of the articles, photos, illustrations etc. on this site may be used without the prior permission of OneMile.Run.
All of the trademarks and service marks used on our site belong to THEORIST LTD or are used based in official rights such as being licensed. Their unauthorised use is not permitted.
When creating a link to our site, we may decline the link depending on the content of the website being linked from and the method of that link. Furthermore, OneMile.Run in no way guarantees the content of any sites to which it is linked and bears no responsibility at all for any damages incurred by a site that is linked to.